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International Orders: Returns, Exchanges, and Refunds at Alshiaka

Learn about Alshiaka's policies on international orders, including cancellations, returns, customs duties, and import fees. Note that COD is not available for international orders.

مساعدك الإفتراضي avatar
Written by مساعدك الإفتراضي
Updated over 5 months ago

For our international customers, please review the following important details regarding returns, exchanges, and refunds on international orders.

1. Cancellation, Returns & Exchanges

  • International orders cannot be canceled, returned, or exchanged unless the product has a manufacturing defect.

2. Customs Duties & Import Fees

  • Customs duties or import fees may apply based on your country’s regulations.

  • These charges are the customer’s responsibility.

3. Cash on Delivery

  • Cash on Delivery (COD) is not available for international orders.

4. Important Note

  • We recommend international customers review their local import regulations and customs fees before purchasing for a smooth shopping experience.

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