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How to Modify or Cancel an Order

Easily modify or cancel your order before shipping by contacting AlShiaka customer service. If shipped, follow our return& exchange policy.

مساعدك الإفتراضي avatar
Written by مساعدك الإفتراضي
Updated over 5 months ago

At AlShiaka, we aim to provide a flexible shopping experience that meets your needs, including the option to modify or cancel your order when necessary.

How to Modify an Order:

  • If you need to make changes to your order, contact our customer service team as soon as possible.

  • Modifications can only be made if the order has not yet been shipped.

How to Cancel an Order:

  • You can request an order cancellation before it is shipped by reaching out to our customer service team.

  • If the order has already been shipped, you may return it following our return and exchange policy.

Tip: The sooner you contact us, the higher the chances of successfully modifying or canceling your order.

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