Having trouble with your login or payment? Don’t worry! Here’s a quick guide to resolve common issues and get you back on track.
🔑 Login Issues
How can I reset my password?
🔹 Go to the "Forgot Password" page on our website.
🔹 Enter your registered email to receive a reset link.
🔹 Check your Inbox or Spam folder if you don’t see the email.
📩 I didn’t receive the activation link; what should I do?
🔹 Ensure your email address is correct.
🔹 Check your Spam folder.
🔹 Resend the activation link via the "Resend Activation Link" page.
🔹 Need help? Contact our support team!
⚙️ How can I update my account details?
🔹 Log in and visit "Account Settings".
🔹 Update your email, password, or other details.
🔹 Save your changes and you're good to go!
🔹 Trouble updating? Contact us for assistance.
💳 Payment Issues
My bank card was declined—what should I do?
🔹 Double-check your card details (number, expiration, CVV).
🔹 Ensure you have sufficient balance.
🔹 If the issue persists, try another payment method or contact your bank.
How can I retry the payment?
🔹 Go back to the payment page and try again.
🔹 Make sure all details are correct.
🔹 Still an issue? Try a different payment method.
Payment failed or technical error—what now?
🔹 Contact us via email at [[email protected]].
🔹 Call us at [920009806] for quick assistance.
🔹 We’re here to help you resolve it ASAP!