At AlShiaka, we take pride in offering premium tailoring services through Versace 1969, ensuring high-quality craftsmanship and a perfect fit for our customers. Below are the details of our service guarantees, alteration policy, and return conditions.
Guarantee on Custom Orders
Sizing Guarantee: Available for 10 days from the date of product receipt.
Padding Guarantee: One-year guarantee, subject to fabric availability.
Product Quality Guarantee: Valid for one month from the date of receipt.
Note: The company is not responsible for measurements taken based on client samples.
Alteration Policy
Alterations on old garments can be made within 3 months from the purchase date for a fee, provided the fabric is still available.
The company is not responsible for any visible marks resulting from alterations.
Return Policy
Customers may return tailored products only if there is an unrepairable manufacturing defect.
Refunds will be processed within a maximum of 10 business days.
Additional Information
This service is available only at select branches in Riyadh (Al-Rabea Branch, Khateem Branch). Contact your nearest branch for more details.
Additional alterations can be requested for a separate fee.
At AlShiaka, we strive to deliver excellence and precision in every tailored piece, ensuring customer satisfaction with every order.